Terms of service
Terms of Service
By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site.
1. General Information
The Hideaway (“we,” “our,” or “us”) is an online retailer offering designer and curated fashion. These Terms of Service govern your access to and use of our website and services. By using our website, you agree to these terms in full. If you do not agree, you should not use our site.
2. Product Information
We strive to provide accurate and up-to-date product descriptions, prices, and photographs. However, we do not guarantee the accuracy of all information on our website, and prices and availability are subject to change without notice.
3. Ordering
When you place an order with us, you are making an offer to purchase the product(s) selected. We reserve the right to accept or decline your order for any reason, including but not limited to the unavailability of stock or errors in pricing.
4. Payment
Payments for orders are processed through our secure payment gateway. By submitting an order, you authorize us to charge the provided payment method for the full amount of the order, including applicable taxes and shipping fees.
5. Shipping & Delivery
We aim to process and ship orders promptly. Shipping charges, delivery times, and tracking details will be provided during checkout. The customer is responsible for any customs, import duties, and other charges applicable to international shipments.
6. Returns & Exchanges
Please refer to our detailed Returns & Exchanges Policy for full information on how returns and exchanges are handled. Customers are responsible for shipping costs on returns and exchanges, and we only accept returns for items that arrive damaged or not as described.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of The Hideaway and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from our site without prior written consent.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability is limited to the amount paid for the product in question.
9. Account Security
You are responsible for maintaining the confidentiality of your account information and for any activity that occurs under your account. If you believe your account has been compromised, please contact us immediately.
10. Modifications to Terms
We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting.
11. Governing Law
These Terms of Service are governed by the laws of the jurisdiction in which our business is located, and any disputes arising out of or in connection with these terms will be resolved in the appropriate courts of that jurisdiction.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.